Auto Repair & Fleet Service
Stop playing phone tag about the estimate
Shop throughput is limited by approval time and parts. A car sitting on a lift waiting for a customer to call back is your most expensive idle asset, and most of that delay is a communication problem, not a mechanical one.
What we hear from independent repair shops and fleet maintenance operations
- Customers do not answer, so approved work sits
- Status updates are made by whoever has time
- Parts sourcing and pricing is manual per job
- Service reminders go out inconsistently or not at all
- Estimates are built from scratch every time
Software we work alongside
TekmetricShop-WareMitchell 1Twilio
What we would build
01
Text-based estimate approval
Photos, line items, and a one-tap approve link sent by text.
→ Hours of lift time recovered per week
02
Automatic status updates
Customer gets progress updates without anyone making a call.
→ Far fewer inbound "is it ready" calls
03
Service reminder campaigns
Mileage and interval-based outreach that actually goes out.
→ Direct, measurable repeat revenue
Services that apply here